Privacy Policy – Paradise Garage
Effective Date: 02/10/2025
At Paradise Garage, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in line with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
When you interact with us (via our website, phone, email, or in person), we may collect:
✓ Your name and contact details (phone number, email address, postal address)
✓ Vehicle information (make, model, registration, service history)
✓ Enquiry details (e.g. repair, servicing, or quotation requests)
✓ Payment details (when processing invoices)
✓ Technical information such as your IP address, browser type, and how you use our website
2. How We Use Your Information
We use your information to:
✓ Respond to enquiries and provide quotations
✓ Process bookings and deliver services
✓ Keep you updated about your service or repair
✓ Improve our website and customer service
✓ Comply with legal and regulatory requirements
👉 We do not sell or share your data with third parties for marketing purposes.
3. Data Storage & Security
✓ Your information is stored securely and only accessible to authorised staff
✓ We use technical and organisational measures to prevent unauthorised access, loss, or misuse
✓ Where third-party service providers (e.g. IT or hosting) are used, they are bound by GDPR-compliant agreements
4. Sharing of Information
We may share your personal data only when necessary:
✓ With trusted service providers who support our operations (e.g. IT, web hosting, payment processors)
✓ With insurers, regulators, or law enforcement where legally required
5. Cookies & Website Tracking
Our website may use cookies to improve your browsing experience, analyse visitor behaviour, and monitor performance. You can manage or disable cookies through your browser settings.
6. Your Rights Under GDPR
You have the right to:
✓ Request access to the personal data we hold about you
✓ Request correction of any inaccurate information
✓ Request deletion of your personal data (where applicable)
✓ Object to or restrict how we use your data
✓ Request transfer of your data to another provider
To exercise these rights, please contact us at kirkbymotors@hotmail.co.uk
7. Data Retention
We will retain your personal information only for as long as necessary to:
Deliver our services
Maintain records required by law (e.g. accounts, tax records)
Resolve disputes and enforce agreements
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Paradise Garage
Toft Road
Knutsford
WA16 9ED
📞 01565 634 681
✉️ kirkbymotors@hotmail.co.uk
📌 Last Updated: 02/10/2025